Effective Strategies for Managing Behavioral Symptoms of Dementia – 2.0 CEUs/contact hrs

(Florida CNA)



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This course is offered jointly with Alzheimer’s Greater Los Angeles, who is the joint provider. Objectives of this course include

  • Describe the underlying causes of challenging behaviors of a person with dementia
  • Identify how to use a family-centered approach when working with families
  • Describe how to utilize the 3-step strategy (IDEA) to reduce and effectively manage behavioral symptoms
  • Identify principles of effective and compassionate communication
  • Identify the importance of using non-pharmacological approaches when managing behavioral symptoms.

Approved for 2.0 CEUs/contact hours for Certified Nursing Assistants (CNA) in Florida. Must pass final quiz with 80% or more; may re-take as often as needed. Course will be updated or discontinued on or before July 31, 2023.


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