This course provides an overview of concepts related to cultural competency and LGBTQ sensitivity in a long term care setting. This course was updated in 2018 to meet the California requirements for professionals working in assisted living and skilled nursing environments. By the end of this course learners will be able to:
- Define common related terms, such as Lesbian, Gay, Bisexual, Transgender, sexual orientation, gender identity, and gender expression
- Identify laws and regulations related to this topic and legal and professional obligations to treat all patients in a nondiscriminatory manner
- Identify unique social challenges and health disparities impacting LGBTQ seniors
- Improve communications with or about LGBTQ older adults
- Emphasize importance of professionalism and the way caretaker attitudes affect health care access and participation and overall outcomes
- Describe opportunities for improving quality of life of LGBTQ seniors, creating a safe and affirming environment, and opportunities to enhance marketing efforts to attract LGBTQ seniors to your facility
- Identify solutions to improve facility staff training and promote a long term care environment that is inclusive of all people.
This course is NOT for continuing education units or contact hours; it is intended to contribute to staff training for skilled and non-skilled professionals working in a long term care setting (Skilled Nursing and Congregate Living Facilities) and is intended to meet the compliance requirements for California.
*Per California regulations, the content of this course must be viewed in its entirety in order to receive course credit. If a slide contains interactive elements, each element must be viewed in order to proceed in the module.
Learners must pass a final exam with 80% or higher; exam may be re-taken as often as needed.
Certificates available for download or printing immediately upon completion and transcripts will be available for 1-year from the date of enrollment.