Why am I unable to create an account?

  • You may already have a profile with us that is associated with the email you are trying to use. Try logging in as an existing user with your email as your username and click “forgot password” and you will receive an email that will allow you to reset your password, it is an automated email and it might end up in your spam and junk mail folder. Please note, the password reset is for completing a purchase and not course access. If you need to reset your password to access courses please go here.
  • If you are new to the website, please click on the circle next to Create a New Account after you proceed to check out. From there, you will set up a username (email) and password to access your courses along with payment information. We do not save any payment information.

May 7, 2020

2 responses on "Why am I unable to create an account?"

  1. The website isnt allowing for new account registration. I want to enroll!!

    • Sorry that the website has been giving you trouble. I can assist you with enrollment. It looks like you do not have an existing account with us with your current email. If you’d like to enroll, you would add the item to the cart and click on the circle next to Create a New Account when you proceed to check out. It’s a bit hidden, so see the image below. From there, you will set up a username and password to access your courses along with payment information. We do not save any payment information. Please let me know of any errors that you might have encountered so that I can further troubleshoot. The Create New Account button might not work on certain mobile phones and you might have to use another device to complete the purchase. Thank you for your patience!
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