DESCRIPTION
By the end of this course, learners will be able to:
- Describe how healthcare leaders shape team dynamics.
- Describe selected leadership styles and how each style can affect team dynamics in a healthcare setting.
- Identify communication strategies that improve team collaboration.
- Identify common sources of conflict within healthcare teams and conflict resolution techniques.
- Describe how leaders can create a continuous learning culture.
- Discuss strategies to enhance team-based decision-making and problem-solving.
- Describe strategies for staff retention.
- Identify and apply collaborative leadership strategies that enhance the team and foster a culture of mutual respect and shared goals of various healthcare disciplines.
Course is approved for 3.5 CE/Contact Hours for Certified Nursing Assistants (CNA) in Florida.
Must pass final quiz with 80% or more; may re-take as often as needed.
Tags: 3.5 CE/Contact Hours, Active Listening in Healthcare, Communication, Communication in the Healthcare Setting, Conflict Resolution, Effective Communication Strategies, Florida Board of Nursing, Florida BON, Florida Certified Nursing Assistants, FL CNA, Healthcare Conflict Management, Healthcare Decision Making, Healthcare Leadership, Leadership, Leadership Styles, Learning Culture, Retention, Team Dynamics