Effective Strategies for Managing Behavioral Symptoms of Dementia – 2.0 CE/Contact Hours

(California CNA Approved)



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This course is offered jointly with Alzheimer’s Greater Los Angeles, who is the joint provider. Objectives of this course include: describe the underlying causes of challenging behaviors of a person with dementia; identify how to use a family-centered approach when working with families; describe how to utilize the 3-step strategy (IDEA) to reduce and effectively manage behavioral symptoms; identify principles of effective and compassionate communication; and identify the importance of using non-pharmacological approaches when managing behavioral symptoms.

Course is approved for 2.0 CE/Contact Hours for Certified Nurse Assistants (CNA) in California. Must pass final quiz with 80% or more; may re-take as often as needed.

Per California Department of Public Health regulations, a time/pause mechanism must be incorporated in this online program. Navigation within this course is restricted in that each slide must be viewed in its entirety before advancing to the next slide. Learners must view each slide and click the next button to advance in the course.


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