DESCRIPTION
By the end of this course, the learner will be able to:
- Describe why effective communication is crucial in telehealth.
- Identify the various communication channels used in telehealth, the strengths and limitations of each channel, and the appropriate use of each one.
- Recognize the essential skills needed for effective telehealth communication, engaging and motivating clients, and identifying barriers.
- Review safe practices and legal considerations in telehealth communication.
Course is approved for 4.0 CE/Contact Hours to the following professions:
- Nurses (RN, LVN, LPN) (all states)
- Certified Rehabilitation Counselor (CRC)
- Certified Case Manager (CCM)
- Social Workers (NASW)
- CA Workers’ Comp Claims Adjusters
Must pass final quiz with 80% or more; may re-take as often as needed. This course will be updated or discontinued on or before July 31, 2027.
Tags: 4.0 CE/Contact Hours, Barriers, California Workers’ Comp Claims Adjuster, CA WC, Certified Case Manager, CCM, Certified Rehabilitation Counselor, CRC, Client Engagement, Communication, Communication in the Healthcare Setting, Legal Considerations, LPN, LVN, NASW, Nurses, Social Worker, Telehealth, Telehealth Communication