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Think Clearly, Speak Clearly: Support Safe Practice with SBAR and Closed-Loop Communication
March 4th at 10 AM PST
Free RN & CCM Webinar - 1 CE/Contact Hour
DESCRIPTION:
Clear communication is essential to safe, effective healthcare practice. This webinar introduces SBAR (Situation, Background, Assessment, Recommendation) and closed-loop communication as practical, evidence-based tools to improve clarity, teamwork, and patient safety. Participants will learn how to apply these structured communication strategies in both clinical and managerial settings, including shift handoffs, daily operations, and risk-mitigation scenarios. Through real-world examples, this session highlights common communication breakdowns and demonstrates how standardized approaches can reduce errors, strengthen collaboration, and support safer care delivery.
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Course Objectives:
- Describe the purpose and structure of SBAR (Situation, Background, Assessment, Recommendation) as a standardized approach for improving clarity and consistency in communication.
- Apply SBAR to clinical and managerial situations, including daily shift handoff and risk-mitigation scenarios.
- Describe and demonstrate closed-loop communication to confirm accuracy and prevent misunderstandings in team interactions.
- Identify common communication errors and explain how using structured tools such as SBAR and closed-loop communication can improve collaboration and patient safety.
Presenter Spotlight
Alice Blackmore, RN, MN, has a diverse background in maternity, pediatrics, community health, and intensive care. She currently works in a leadership role in long-term care as a Patient Care Coordinator, where she provides clinical guidance and supports daily operations. Drawing on her clinical, leadership, and education experience, she creates evidence-based courses and content for healthcare organizations on communication, teamwork, and nursing practice.
