DESCRIPTION
By the end of this course, the learner will be able to:
- Describe why effective communication is crucial in telehealth.
- Identify the various communication channels used in telehealth, the strengths and limitations of each channel, and the appropriate use of each one.
- Recognize the essential skills needed for effective telehealth communication, engaging and motivating clients, and identifying barriers.
- Review safe practices and legal considerations in telehealth communication.
Course is approved for 4.0 CE/Contact Hours to Certified Nursing Assistants in Florida.
Must pass final quiz with 80% or more; may re-take as often as needed.
Tags: 4.0 CE/Contact Hours, Barriers, Client Engagement, Communication, Communication in the Healthcare Setting, Florida Board of Nursing, FL BON, Florida Certified Nursing Assistants, FL CNA, Legal Considerations, Telehealth, Telehealth Communication