DESCRIPTION
Course Objectives
By the end of this course, learners will be able to:
- Describe how healthcare leaders shape team dynamics.
- Describe selected leadership styles and how each style can affect team dynamics in a healthcare setting.
- Identify communication strategies that improve team collaboration.
- Identify common sources of conflict within healthcare teams and conflict resolution techniques.
- Describe how leaders can create a continuous learning culture.
- Discuss strategies to enhance team-based decision-making and problem-solving.
- Describe strategies for staff retention.
- Identify and apply collaborative leadership strategies that enhance the team and foster a culture of mutual respect and shared goals of various healthcare disciplines.
Continuing Education Credits
Course is approved for 2.0 CE/Contact Hours for Certified Nursing Assistants (CNA) in California.
Course Details
Must pass final quiz with 80% or more; may re-take as often as needed.
Per California Department of Public Health regulations, a time/pause mechanism must be incorporated in this online program. Navigation within this course is restricted in that each slide must be viewed in its entirety before advancing to the next slide. Learners must view each slide and click the next button to advance in the course.
Tags: 2.0 CE/Contact Hours, California Certified Nursing Assistant, CA CNA, Certified Nursing Assistants, Collaboration, Collaborative Decision-Making, Communication Barriers, Communication in the Healthcare Setting, Cross-discipline Collaboration, Healthcare Conflict Management, Healthcare Leadership, Team Dynamics, Transformational Leadership, Workplace Culture