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Beyond the Badge: Ethical Professional Branding in Healthcare

September 16, 2026
10:00 a.m. PDT

Pre-approved for Ethics for nurses & case managers!

DESCRIPTION:

“Your Reputation Walks Into the Room Before You Do.”

What would people say about you if you weren’t in the room?

Whether you’re a clinician, educator, leader, administrator, or healthcare support professional, you already have a professional brand. Every interaction, conversation, email, meeting, patient encounter, and social media post contributes to how others experience you.

But does your reputation align with the professional you aspire to be?

In this engaging and interactive session, participants will explore the powerful connection between professional presence, trust, communication, and influence. Through self-reflection activities, audience engagement, and thought-provoking discussions, attendees will examine how they are perceived by colleagues, leaders, patients, and consumers—and whether that perception matches their intentions.

Together, we’ll explore how competence, character, consistency, presence, communication style, and everyday behaviors shape professional reputation in today’s diverse and multigenerational healthcare environment.

Participants will leave with practical strategies to strengthen their professional presence, build credibility and trust, and intentionally align how they want to be known with how others experience them.

Because your credentials tell people what you do—but your professional brand tells people who you are.

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Course Objectives:

  • Assess how one’s professional image and reputation are perceived by others.
  • Recognize how competence, character, consistency, and ethical conduct build trust and professional credibility.
  • Explore how appearance, communication, behavior, and professional presence influence perceptions in healthcare.
  • Identify behaviors that strengthen—or weaken—one’s professional brand and influence.
  • Develop an action plan that aligns professional identity with ethical decision-making and Codes of Professional Conduct.
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Presenter Spotlight

Jennifer Walker, MSN, RN, NE-BC, GERO-BC, is a healthcare educator and board-certified nursing leader with more than 25 years of experience in clinical practice, leadership, continuing professional development, instructional design, and workforce education. She specializes in developing evidence-informed educational programs that support healthcare professionals across a variety of practice settings. Her expertise includes continuing education, accreditation, competency development, quality improvement, leadership, and emerging technologies in healthcare education. Jennifer is passionate about creating practical, engaging learning experiences that help healthcare professionals strengthen their knowledge, enhance patient care, and support lifelong professional growth.

Headshot of Jennifer Walker
Jennifer Walker, RN, MSN, NPD-BC, GERO-BC, NE-BC Title Healthcare Program Coordinator & Accredited Provider Program Director & Accredited Provider Program Dir