DESCRIPTION
Course Objectives
By the end of this course, the learner will be able to:
- Describe why effective communication is crucial in telehealth.
- Identify the various communication channels used in telehealth, the strengths and limitations of each channel, and the appropriate use of each one.
- Recognize the essential skills needed for effective telehealth communication, engaging and motivating clients, and identifying barriers.
- Review safe practices and legal considerations in telehealth communication.
Continuing Education Credits
This course is approved for 4.0 CE/Contact Hours for the following professions:
- Nurses (RN, LVN, LPN) (all states)
- Certified Case Managers (CCM)
- Certified Rehabilitation Counselors (CRC)
- Social Workers (NASW)
- CA Workers’ Compensation Claims Adjusters (WC CA)
Course Details
To receive 4.0 contact hours of continuing education credit, learners must pass the final quiz with 80% or more; the final quiz may be re-taken as often as needed.
At CareerSmart Learning, we regularly review our courses to ensure learners receive accurate, timely, and relevant content. Courses are updated on an annual or three-year cycle. This course is scheduled to be updated or discontinued by April 1, 2027.
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Tags: 4.0 CE/Contact Hours, Barriers, California Workers’ Comp Claims Adjuster, CA WC, Certified Case Manager, CCM, Certified Rehabilitation Counselor, CRC, Client Engagement, Communication, Communication in the Healthcare Setting, Legal Considerations, LPN, LVN, NASW, Nurses, Social Worker, Telehealth, Telehealth Communication