DESCRIPTION
Course Objectives
By the end of this course, the learner will be able to:
- Define workplace violence and identify the four major categories in healthcare.
- Recognize behavioral, situational, and environmental warning signs of escalating violence.
- Describe common triggers for patient‑to‑staff and peer‑to‑peer violence.
- Apply verbal and non‑verbal de‑escalation strategies to promote safety.
- Demonstrate awareness of emergency response protocols.
- Identify internal reporting mechanisms and support resources.
Continuing Education Credits
This course is approved for 1.0 CE/Contact Hour for the following professions:
- Nurses (RN, LVN, LPN) (all states)
Course Details
To receive 1.0 contact hour of continuing education credit, learners must pass the final quiz with 80% or more; the final quiz may be re-taken as often as needed.
At CareerSmart Learning, we regularly review our courses to ensure learners receive accurate, timely, and relevant content. Courses are updated on an annual or three-year cycle. This course is scheduled to be updated or discontinued by July 1, 2029.
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Tags: 1.0 CE/Contact Hours, California Nurses, Common Triggers, De-Escalation, Emergency Response, Internal Reporting, LPN, LVN, Nurses, Patient and Healthcare Provider Safety in the Workplace, RN_, Safety Measures, Violence Support Resources, Workplace Safety, Workplace Violence