After nearly two decades in the nursing industry, my default answer to the question of what constitutes culturally competent care is the use of an interpreter. Culturally competent care has been a repeated topic in hospital orientations and annual trainings, and the inclusion of cultural and linguistic competence in continuing medical education is required by […]
It Started with Mr. Jenkins… It was a rainy Tuesday when Mr. Harold Jenkins, an 82-year-old retired jazz musician, was admitted to the hospital with shortness of breath and chest pain. He wasn’t thrilled to be there, and his furrowed brow said as much. But something happened over the next few days—something that would prompt […]
The role of today’s healthcare executive extends far beyond operational management and fiscal oversight. Effective leadership in healthcare requires cultural intelligence, emotional resilience, ethical clarity, and the ability to navigate complex human systems. While traditional business literature offers foundational tools, it often falls short of addressing the nuanced challenges inherent in healthcare leadership. The following […]
It is estimated that over 26% of adults in America are living with disabilities, 45% have at least one chronic disease, and 22% live with mental illness (NIH, 2023). Phrases like “the diabetic patient in room 2,” “your cancer patient is ready to see you now,” or “a disabled student in class” are still commonly […]