Telehealth Communication and Client Engagement (Florida CNA approved) – 4.0 CE/Contact Hours

By the end of this course, the learner will be able to: Describe why effective communication is crucial in telehealth. Identify the various communication channels used in telehealth, the strengths and limitations of each channel, and the appropriate use of each one. Recognize the essential skills needed for effective telehealth communication, engaging and motivating clients, […]
Read More

Medication Errors and Safety (Florida CNA) – 4.0 CE/Contact Hours

By the end of this course, the learner will be able to: Discuss the most common types of medication errors, their prevalence, and their impact on patient safety. Understand the root causes of medication errors, including system-based and human factors, and how these contribute to the occurrence of medication errors. Identify and classify medication errors […]
Read More

Common Mental Health Disorders Outside the Psychiatric Setting (Florida CNA) – 3.0 CE/Contact Hours

By the end of this course, the learner will be able to: Identify the signs and symptoms of common mental health disorders encountered in non-psychiatric settings. Describe how common mental health disorders manifest in various settings outside of psychiatric care. Discuss the importance of maintaining professional boundaries and self-care strategies for healthcare providers managing mental […]
Read More

Social Services Designee in Long Term Care – Certification

This course provides a comprehensive educational foundation for the role of Social Services Designee (SSD) in a skilled nursing facility (SNF) post-acute and rehabilitation environment. Program objectives include: Identify the role of the Social Services Designee in a skilled nursing/ post-acute/rehabilitation environment Identify, regulations, policies, and best practices for social services in a skilled nursing […]
Read More

Dementia Care Excellence Certificate Program

This program consists of a 8-module series that can be taken at a self-directed pace. Run time for this program is approximately 9 hours, however, run time may vary per learner. Each course module includes a final quiz that must be passed with 80% or more; the final quiz may be re-taken as often as […]
Read More

Medication Errors and Safety (NAB/NCERS Approved) – 3.0 CE/Contact Hours

By the end of this course, the learner will be able to: Discuss the most common types of medication errors, their prevalence, and their impact on patient safety. Understand the root causes of medication errors, including system-based and human factors, and how these contribute to the occurrence of medication errors. Identify and classify medication errors […]
Read More

Addressing SIDS and SUID for Healthcare Providers (Nurses, CRC, CCM, and NASW) – 3.5 CE/Contact Hours

By the end of this course, the learner will be able to: Define Sudden Infant Death Syndrome (SIDS) Differentiate between SIDS and Sudden Unexpected Infant Death (SUID) Identify the incidence of SIDS List the preventative measures against SIDS Identify one organization completing research on SIDS and the types of research being conducted Discuss points of […]
Read More

Understanding California Workers’ Compensation: Denials, Disputes and Appeals Processes (CA BRN, CCM, CRC, and WC CA) – 3.0 CE/Contact Hours

By the end of this course, the learner will be able to: Describe what is a denial, reasons for denial, and legal implications of the denial timeline. Identify the processes in dispute resolution, why litigate, and the claims administrators’ role in a trial. Recognize the regulatory guidelines and judicial involvement in the appeal process. This […]
Read More

Telehealth Communication and Client Engagement (Nurses, CRC, CCM, NASW, and WC CA approved) – 4.0 CE/contact hrs

By the end of this course, the learner will be able to: Describe why effective communication is crucial in telehealth. Identify the various communication channels used in telehealth, the strengths and limitations of each channel, and the appropriate use of each one. Recognize the essential skills needed for effective telehealth communication, engaging and motivating clients, […]
Read More