Description
By the end of this course, the learner will be able to:
- Describe why effective communication is crucial in telehealth.
- Identify the various communication channels used in telehealth, the strengths and limitations of each channel and the appropriate use of each one.
- Recognize the essential skills needed for effective telehealth communication, engaging, and motivating clients, and identifying barriers.
- Review safe practices and legal considerations in telehealth communication.
Course is approved for 4.0 CE/Contact Hours to Certified Nursing Assistants in Florida.
Must pass final quiz with 80% or more; may re-take as often as needed.
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