Telehealth Communication and Client Engagement – 4.0 CE/Contact Hours

(Nurses and WC CA)



By the end of this course, the learner will be able to: 

  • Describe why effective communication is crucial in telehealth.
  • Identify the various communication channels used in telehealth, the strengths and limitations of each channel, and the appropriate use of each one.
  • Recognize the essential skills needed for effective telehealth communication, engaging and motivating clients, and identifying barriers.
  • Review safe practices and legal considerations in telehealth communication.

Course is approved for 4.0 CE/Contact Hours to the following professions:

  • Nurses (RN, LVN, LPN) (all states)
  • CA Workers’ Comp Claims Adjusters

Must pass final quiz with 80% or more; may re-take as often as needed.


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