LGBTQ Sensitivity Training for Professionals Working in Long-Term Care – 1.25 CEUs/contact hrs

(NAB/NCERS Approved)



This course provides an overview of concepts related to cultural competency and LGBTQ sensitivity in a long term care setting. By the end of this course learners will be able to:

  1. Define common related terms, such as Lesbian, Gay, Bisexual, Transgender, sexual orientation, gender identity, and gender expression
  2. Identify laws and regulations related to this topic and legal and professional obligations to treat all patients in a nondiscriminatory manner
  3. Identify unique social challenges and health disparities impacting LGBTQ seniors
  4. Improve communications with or about LGBTQ older adults
  5. Emphasize importance of professionalism and the way caretaker attitudes affect health care access and participation and overall outcomes
  6. Describe opportunities for improving quality of life of LGBTQ seniors, creating a safe and affirming environment, and opportunities to enhance marketing efforts to attract LGBTQ seniors to your facility
  7. Identify solutions to improve facility staff training and promote a long term care environment that is inclusive of all people.

This program has been approved for Continuing Education for 1.25 total participant hours by NAB/NCERS—Approval #20220324-1.25-A73107-DL.This course applies to the following professions:

  • Nursing Home Administrators (all states)
  • Residential Care/Assisted Living Administrators (most states)

Learners must pass final quiz with 80% or more; may re-take as often as needed. Course will be updated or discontinued on or before July 31, 2023.

Certificates available for download or printing immediately upon completion and transcripts will be available for 1-year from the date of enrollment.

States that do not accept NAB/NCERS approval for assisted living include California, District of Columbia, Maryland, Ohio, Rhode Island, and Washington. It is your responsibility to verify that your state board will accept continuing education credits approved by NAB. If you are a California RCFE Administrator, you can access our CA RCFE Administrator CEU catalog.


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