a nurse is making a heart shape with her hands. In the background is colorful word bubbles turning into hearts.

What is Culturally Competent Care? Beyond an Interpreter and Venturing into Cultural Humility

After nearly two decades in the nursing industry, my default answer to the question of what constitutes culturally competent care is the use of an interpreter. Culturally competent care has been a repeated topic in hospital orientations and annual trainings, and the inclusion of cultural and linguistic competence in continuing medical education is required by […]
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Five Must-Read Healthcare Leadership Books (That Aren’t Boring Business Books)

The role of today’s healthcare executive extends far beyond operational management and fiscal oversight. Effective leadership in healthcare requires cultural intelligence, emotional resilience, ethical clarity, and the ability to navigate complex human systems. While traditional business literature offers foundational tools, it often falls short of addressing the nuanced challenges inherent in healthcare leadership. The following […]
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Scrabble pieces that spell out WORDS MATTER

Words Matter—Person-First Language

It is estimated that over 26% of adults in America are living with disabilities, 45% have at least one chronic disease, and 22% live with mental illness (NIH, 2023). Phrases like “the diabetic patient in room 2,” “your cancer patient is ready to see you now,” or “a disabled student in class” are still commonly […]
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